To initiate a return, contact 1-866-428-4465 to obtain an RMA (Return Merchandise Authorization).
Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded software products installed by Lenovo. Any authorized return must include the Product and all accessories in the original packaging, along with all documentation (including invoice, RMA and original shipping label), and must be received at the Lenovo National Return Center within 10 days of obtaining the RMA. Returns that do not follow these steps may be refused by Lenovo, and customer assumes risk of loss and damage for packages returned without an RMA.